Business Stationery is proud to announce the completion of our first Lean Kaizen event which took place this past March.
The team trained on the concepts and objectives of Lean, Six Sigma and 5-S on day one. Throughout the week, the team worked on the plant floor – observing, documenting and performing detailed time studies in a chosen workstation to identify opportunities in all areas of process and quality improvement.
Through exhaustive effort, working 10+ hours every day, 50 areas of opportunity were documented and prioritized by their level of impact and difficulty to implement. Improvements were then immediately put into action by the team. Those projects requiring additional work to complete were assigned to team members for follow-up scheduling and action plans.
At the end of the week, the Kaizen team achieved impressive results with ergonomic, safety, organization and set-up time enhancements throughout the work cell. The program was deemed a success and will become part of the every-day business model. The event proved a valuable tool for improving operations, quality and controlling rising costs. Most importantly, we have a new process to quickly identify and solve problems while empowering all associates with a new team spirit.
Team members pictured above starting from the left: Andy Andrews, Jude Brzozowski, Jim Wolff, Emma Ramseur, Patrick Cowan, Lyn Beck, Katerina Pavlidis, and Mike Purcell.
Business Stationery creates new department to assist distributors in responding to RFP’s and creating online stores.
As the distributor model continues to dynamically change to meet end user expectations, two areas that distributors now find themselves fully involved with is responding to Request for Proposals (RFP’s) and managing the development and implementation of customer online ordering solutions. To assist in those efforts, Business Stationery has created a new department, the “Client Solutions Group” that will give specific relief to distributors in those areas.
The new department is headed up by longtime BSI employee Tina Schulte who was BSI’s Director of Customer Service. In her new duties, Tina will coordinate the estimating, new accounts and web development departments to more smoothly transition new customer’s into their online storefronts. Replacing Tina as Director of Customer Service will be Pam Johnson. Pam has been with BSI for 12 years, most recently as Human Resource Director. Pam’s experience with BSI made her the perfect choice to manage the customer service and order entry functions at BSI. These new changes are announced with immediate effect.
E-mail: info@bsiprint.com
